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The Google Store support team is experiencing higher than normal contact volume. We will try to get to you as soon as we can, in the meantime, for questions related to your Nest Secure appeasement, please go here. For other inquiries, please go here.

Fix issues with promotional codes at checkout

  • You can’t use codes with other discounts or a combination of codes.
  • Items can only ship to the same country or region you purchased them in.
  • If the promotional code doesn't work in the country or region associated with the home address in your Google Account, you may need to update your info.
  • You must have a valid zip code.

Get a 10% discount for verified professionals

Check your status in ID.me

Certain professionals are qualified for an exclusive, one-time use 10% discount code, such as:

  • Military personnel
  • First responders
  • Teachers
  • Doctors
  • Nurses
  • Government employees
  • Students within the US

To check your eligibility, visit ID.me.

You can use the discount code at:

Check which products are included

The discount code can be used for any product except:

  • Nest Mini
  • Chromecast with Google TV (HD)
  • Chromecast with Google TV (4K)
  • Nest Aware
  • Professional Installation
  • Preferred Care
  • Financing
  • Fitbit Premium
  • Any other subscriptions

Contact ID.me support

For general questions about ID.me, visit the ID.me Help Center.

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