New Supplier Qualification
By default, new Orion suppliers will see all networks in the PENDING state. During this time, your networks will accept connections from the Orion test app and select small-volume Orion buyers.
The Orion team reviews all new suppliers, and will contact you after you have completed initial testing.
If you have not received any contact from the Orion team within 5 business days of your first successful network test, contact orion-support@google.com.
Viewing Network Status
You can view the Buyer Availability status of each network in Orion Web > Networks.
FULL
When a network has full availability, capacity can be sold without restriction and no actions are required.
LIMITED
Orion is limiting offload on your network for at least 1 of the following reasons:
- Price per GB is above the buyer's threshold.
- Speed of the network is below the buyer's threshold.
- Speed of the network is unknown.
To resolve these issues you can take the following actions:
- For Speed, run additional speed tests with the Orion Admin App.
- For Price, you can consider updating the sell price-per-gb for the impacted venues. You can also visit the Orion Pricing and Payments tab to set a new default price for all current (or future) added venues.
PENDING
- The network is not eligible to sell capacity to select buyers.
- This can be due to buyer-side exclusions or other rules outside of your control.
- There are no immediate actions you can take to correct this.